🧰 Behind-the-Scenes Support, Front Line Results

👉 Ready to put it into action?

Support is built around the following pillars below, with each designed to solve real challenges creatives and mission-driven leaders face - with practical tools and proven strategies to get your business running smoothly.

The support I offer is based in the following pillars:

Strategic Clarity & Planning


Clarify your big vision, align your offers and goals, and map out a strategy that actually moves you forward.

Operations & Systems That Work


Simplify and streamline your backend - with tools, workflows, and automations that reduce chaos and save time.

Launch & Project Management


Plan and execute launches, programs, or events with timelines, templates, and post-launch debrief tools that make growth sustainable.

Messaging & Communication


Refine how you talk about your work (internally and externally) so your offers land - and your audience acts.

Team & Leadership Support


Build light-touch systems to delegate, communicate, and lead — without being the bottleneck.

⚙️ Tools, Templates + Metrics That Save Time

From SOPs and landing page templates to budget trackers and KPI dashboards - these are real tools you’ll actually use to run your work better.

  

Whether you’re refining operations, putting out or launching something new, or building out your next phase of growth, here’s a snapshot of the kind of support I offer: 

⚙️ Digital Toolkits

Digital toolkits and resources that include templates, tools, metrics, SOPs, landing page templates to budget trackers and KPI dashboards - these are real tools you’ll actually use to run your work better.

 

📌 Project, Program, Event, & Launch Management 

Plan, execute, and manage launches (programs, products, tickets, donor campaigns)

Coordinate cross-functional teams and timelines

Oversee lead magnets, evergreen funnels, and affiliate programs

Maintain and optimize project plans, deliverables, and wrap-ups

Facilitate kick-off and debrief calls, ensuring everything stays aligned and on track

 

⚙️ Operations, Systems & Process Design

Audit and optimize back-end systems (CRMs, donor management, project tools, automations)

Build SOP banks, on-boarding workflows, and digital file storage systems

Implement tools that make your business run smoother—without tech overwhelm

Project and donor management tool builds (Asana, Airtable)

Automation + digital tool implementation

Resource hub creation (internal or public)

Customer experience systems

 

​🎯 Strategy & Business Planning

Map out quarterly priorities, full-year roadmaps, and beyond

Design funnels (sales, donor, customer experience, ticketing, etc) tailored to your offers and audience

Develop pricing tiers, identify strategic partners, and align business decisions with your bigger goals

Offer/service suite design or refinement

Launch or campaign planning (sales, programs, shows, donation)

Founder/ED/CEO planning partner sessions

 

👥 Team Operations & Management 

Build and document hiring systems, onboard and train contractors or staff

Host team check-ins, support virtual retreats, and maintain communication plans

Create Standard Operating Procedures (SOPs), track bandwidth, and troubleshoot dynamics to keep work flowing

 

💬 Communications + Content

Content + calendar management

Email/donor communication systems 

Internal team or stakeholder updates

Light copy support for clarity + organization

 

 🕊️ Nonprofit/Fiscally Sponsored Support

Donor experience systems

Fundraising or earned-revenue planning

Grant timelines, proofreading, assets, or infrastructure

Reserve Your Spot Today

Testimonials

“We appreciated having you on deck - you asked good questions and took the data on hand, as imperfect as it was, and make it work.” 

- Leslie, LA Commons

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“It brings clarity to the work I do.”

- Anonymous, Creative

 

“I wanted to work with her to organize and identify the mission, vision, and purpose for my business.  We had scheduled meetings, feedback, provided next steps, focus and specificity as well as sharing ideas and viewpoints. We also worked on completing my website and developing other written materials, along with identifying work opportunities that pertain to the services my business can provide.  You are professional, analytical, able to take information in and put it together in a coherent fashion and uses the time wisely.  In addition, you’re very pleasant to work with and open to my specific process.”

- Barbara Roberts, creative, advocate, and entrepreneur 

 

“Thanks for following up and for helping me out with this. My company (that you helped me get started) just had its first employee retreat in Washington. ☺️ Thank you so much for helping me get the ball rolling!”

- Jacob, creative, entrepreneur 

 

“She was quick and organized and kept me up to date every step of the way. Excellent service, and wonderful one the spot trouble shooting. Will love to work with her again.”

- Anonymous, entrepreneur

About Me

Hi, I’m Michelle Roshanzamir. 

I'm a creative who stepped into operations and business. And I get it - because I've been on both sides.

With a background including nonprofit, arts management, and business development, I've spent years helping creatives and mission-driven leaders do something most operations and business people can't: understand why the creative vision matters AND build the systems to make it sustainable.

I work behind the scenes - designing strategies, building workflows, creating systems - so you can step back from the admin and step into the leadership and creative work you actually want to do.

I’ve been called “the secret agent of the arts,” and it fits. I work behind the scenes to move your work forward and help you get back to the work you love.

Whether you're launching something new, building internal infrastructure, scaling your team, or just trying to get your life back - I bring the operational clarity that lets you grow with ease.

Let's get started.